Balanced scorecard step-by-step for government and nonprofit agencies

Balanced scorecard step-by-step for government and nonprofit agencies

Bibliographic Details
Main Author:	NIVEN
Format:	Book
Published:	New Jersey : John Wiley , 2003
Subjects:	Administrative agencies > Management > Evaluation Benchmarking (Management) Nonprofit organizations > Management > Evaluation Organizational effectiveness > Measurement Performance standards Total quality management in government

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