BRINKMAN. (2003). Dealing with difficult people: 24 lessons for bringing out the best in everyone. McGraw Hill.
Chicago Style (17th ed.) CitationBRINKMAN. Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone. New York: McGraw Hill, 2003.
MLA (9th ed.) CitationBRINKMAN. Dealing with Difficult People: 24 Lessons for Bringing Out the Best in Everyone. McGraw Hill, 2003.
Warning: These citations may not always be 100% accurate.