KOLB & Williams. (2003). Everyday Negotiation: Navigating the hidden agendas in bargaining. Jossey-Bass.
Chicago Style (17th ed.) CitationKOLB and Williams. Everyday Negotiation: Navigating the Hidden Agendas in Bargaining. San Francisco: Jossey-Bass, 2003.
MLA (9th ed.) CitationKOLB and Williams. Everyday Negotiation: Navigating the Hidden Agendas in Bargaining. Jossey-Bass, 2003.
Warning: These citations may not always be 100% accurate.