LAI Cheah Yee. (2000). Pengurusan krisis: Impak nahas SQ006 ke atas imej Singapore Airlines (SIA). Universiti Malaya.
Chicago Style (17th ed.) CitationLAI Cheah Yee. Pengurusan Krisis: Impak Nahas SQ006 Ke Atas Imej Singapore Airlines (SIA). KL: Universiti Malaya, 2000.
MLA (9th ed.) CitationLAI Cheah Yee. Pengurusan Krisis: Impak Nahas SQ006 Ke Atas Imej Singapore Airlines (SIA). Universiti Malaya, 2000.
Warning: These citations may not always be 100% accurate.