Exploring the motion of service assessment within the context of the information service quality (ISSQ) in the Malaysian public service
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| Format: | Book |
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Skudai :
Universiti Teknologi Malaysia ,
2004
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| Item Description: | Thesis[M.Sc. in Information Technology (Management)]-UTM,2004 |
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| Physical Description: | xvi,152p. ; 30cm. |