Adopting and measuring customer service (SQ) in Islamic Banking : a case study in Bank Islam Malaysia Berhad

Bibliographic Details
Main Author: SHAHRIL Shafie
Format: Book
Published: Sintok : Universiti Utara Malaysia , 2003

MARC

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100 1 0 |a SHAHRIL Shafie 
245 1 0 |a Adopting and measuring customer service (SQ) in Islamic Banking :   |b a case study in Bank Islam Malaysia Berhad   |c Shahril Shafie 
260 0 0 |a Sintok :   |b Universiti Utara Malaysia ,   |c 2003 
300 |a xii,167p. ;   |c 30cm. 
500 0 0 |a Thesis(M.Sc in Banking)-UUM,2003 
999 |a D000005279   |b THESIS AND DISSERTATIONS   |c REFERENCE   |e Default branch