EVANS. (2003). Total quality management,organization and strategy (3rd. ed.). Thomson,South-Western.
Chicago Style (17th ed.) CitationEVANS. Total Quality Management,organization and Strategy. 3rd. ed. Ohio: Thomson,South-Western, 2003.
MLA (9th ed.) CitationEVANS. Total Quality Management,organization and Strategy. 3rd. ed. Thomson,South-Western, 2003.
Warning: These citations may not always be 100% accurate.