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00000cam a2200000 7i4500 |
| 001 |
0000019202 |
| 005 |
20050331.0 |
| 008 |
050221s2004 |
| 090 |
0 |
0 |
|a D658.8343
|b ALE
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| 100 |
1 |
0 |
|a ALEXANDER Anak Wong
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| 245 |
1 |
0 |
|a Kepuasan pelanggan dan hubungannya dengan kualiti perkhidmatan :
|b satu kajian di Istana Budaya Kuala Lumpur
|c Alexander Anak Wong
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| 260 |
0 |
0 |
|a Sintok :
|b Universiti Utara Malaysia ,
|c 2004
|
| 300 |
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|a xiv,198p. ;
|c 30cm.
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| 500 |
0 |
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|a Thesis[Ijazah Sarjana Sains(Pengurusan)]-UUM,2004
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| 650 |
0 |
0 |
|a Consumer behavior
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| 650 |
0 |
0 |
|a Consumer satisfaction
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| 650 |
0 |
0 |
|a Consumer
|x Attitudes
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| 650 |
0 |
0 |
|a Customer services
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| 650 |
0 |
0 |
|a University Utara Malaysia
|x Dissertations
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| 999 |
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|a D000005454
|b THESIS AND DISSERTATIONS
|c REFERENCE
|e Default branch
|