Customer mania! : it's never to late to build a customer focused company
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Book |
| Published: |
New York :
Free Press ,
2004
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| Subjects: |
MARC
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| 020 | 0 | 0 | |a 0743270282 |
| 090 | 0 | 0 | |a 658.812 |b BLA |
| 100 | 1 | 0 | |a BLANCHARD |h Kenneth H. |
| 245 | 1 | 0 | |a Customer mania! : |b it's never to late to build a customer focused company |c Kenneth Blanchard,Jim Ballard,Fred Finch |
| 260 | 0 | 0 | |a New York : |b Free Press , |c 2004 |
| 300 | |a 195p. ; |c 22cm. | ||
| 650 | 0 | 0 | |a Customer services |x Management |
| 700 | 1 | 1 | |a Ballard |h Jim,1933 |
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