APA (7th ed.) Citation

GROSS. (2004). Why service stinks...and exactly whay to do about it! Dearborn Trade Pubs..

Chicago Style (17th ed.) Citation

GROSS. Why Service Stinks...and Exactly Whay to Do About It! Chicago: Dearborn Trade Pubs., 2004.

MLA (9th ed.) Citation

GROSS. Why Service Stinks...and Exactly Whay to Do About It! Dearborn Trade Pubs., 2004.

Warning: These citations may not always be 100% accurate.