APA (7th ed.) Citation

Barlow, Paul, & Stewart. (2004). Branded customer service: The new competitive edge. Berret-Kohler.

Chicago Style (17th ed.) Citation

Barlow, Paul, and Stewart. Branded Customer Service: The New Competitive Edge. San Francisco: Berret-Kohler, 2004.

MLA (9th ed.) Citation

Barlow, et al. Branded Customer Service: The New Competitive Edge. Berret-Kohler, 2004.

Warning: These citations may not always be 100% accurate.