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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000019385 |
| 005 |
20050321.0 |
| 008 |
050321s2004 |
| 020 |
0 |
0 |
|a 1576752984
|
| 090 |
0 |
0 |
|a 658.812
|b BAR
|
| 100 |
1 |
0 |
|a Barlow
|h Janelle
|
| 245 |
1 |
0 |
|a Branded customer service :
|b the new competitive edge
|c Janelle Barlow and Paul Stewart.
|
| 260 |
0 |
0 |
|a San Francisco :
|b Berret-Kohler ,
|c 2004
|
| 300 |
|
|
|a xii,259p. ;
|c 24cm.
|
| 650 |
0 |
0 |
|a Brand name product
|
| 650 |
0 |
0 |
|a Business names
|
| 650 |
0 |
0 |
|a Customer service
|
| 700 |
1 |
1 |
|a Paul
|
| 700 |
1 |
1 |
|a Stewart
|h Paul
|
| 999 |
|
|
|a B000009502
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|
| 999 |
|
|
|a B000009592
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|