Goel. (2004). TRANSACTIONAL six sigma for service. New York McGraw-Hill 2004.
Chicago Style (17th ed.) CitationGoel. TRANSACTIONAL Six Sigma for Service. New York: New York McGraw-Hill 2004, 2004.
MLA (8th ed.) CitationGoel. TRANSACTIONAL Six Sigma for Service. New York McGraw-Hill 2004, 2004.
Warning: These citations may not always be 100% accurate.