SMART. (2003). Real influencing: How to win hearts and minds to achieve goals. Prentice Hall Business.
Chicago Style (17th ed.) CitationSMART. Real Influencing: How to Win Hearts and Minds to Achieve Goals. London: Prentice Hall Business, 2003.
MLA (9th ed.) CitationSMART. Real Influencing: How to Win Hearts and Minds to Achieve Goals. Prentice Hall Business, 2003.
Warning: These citations may not always be 100% accurate.