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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000020155 |
| 005 |
20051014.0 |
| 008 |
051014s2005 |
| 020 |
0 |
0 |
|a 0814472591
|
| 090 |
0 |
0 |
|a 658.812
|b DOA
|
| 100 |
1 |
0 |
|a DOANE
|h Darryl S.
|
| 245 |
1 |
4 |
|a The customer service activity book :
|b 50 activities for inspiring exceptional service
|c Darryl S. Doane
|
| 260 |
0 |
0 |
|a New York :
|b AMACOM ,
|c 2005
|
| 300 |
|
|
|a xvi,302p. ;
|c 28cm.
|
| 650 |
0 |
0 |
|a Customer Services
|
| 650 |
0 |
0 |
|a Services industries workers
|x Training of
|
| 700 |
1 |
1 |
|a Sloat
|h Rose D.
|
| 999 |
|
|
|a B000010067
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|