PELLETIER. (2005). It's all about service: How to lead your people to care for your customers. John Wiley & Sons.
Chicago Style (17th ed.) CitationPELLETIER. It's All About Service: How to Lead Your People to Care for Your Customers. New Jersey: John Wiley & Sons, 2005.
MLA (9th ed.) CitationPELLETIER. It's All About Service: How to Lead Your People to Care for Your Customers. John Wiley & Sons, 2005.
Warning: These citations may not always be 100% accurate.