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| LEADER |
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| 001 |
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| 005 |
20051024.0 |
| 008 |
051024s2005 |
| 020 |
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|a 0471716758
|
| 090 |
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0 |
|a 658.812
|b PEL
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| 100 |
1 |
0 |
|a PELLETIER
|h Ray
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| 245 |
1 |
0 |
|a It's all about service :
|b how to lead your people to care for your customers
|c Ray Pelletier
|
| 260 |
0 |
0 |
|a New Jersey :
|b John Wiley & Sons ,
|c 2005
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| 300 |
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|a xxiv,232p. ;
|c 24cm.
|
| 650 |
0 |
0 |
|a Customer relations
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| 650 |
0 |
0 |
|a Employee empowerment
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| 650 |
0 |
0 |
|a Interpersonal relations
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| 650 |
0 |
0 |
|a Leadership
|
| 650 |
0 |
0 |
|a Teams in the workplace
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| 999 |
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|a B000010041
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|