APA (7th ed.) Citation

KLEIN. (2004). True change: How outside on the inside get things done in organizations. John Wiley & Sons.

Chicago Style (17th ed.) Citation

KLEIN. True Change: How Outside on the Inside Get Things Done in Organizations. San Francisco: John Wiley & Sons, 2004.

MLA (9th ed.) Citation

KLEIN. True Change: How Outside on the Inside Get Things Done in Organizations. John Wiley & Sons, 2004.