Leading through conflict : how successful leaders transform differences into opportunities - GERZON (Boston : Harvard Business School Press, 2006)
As the world becomes more complicated, interdependent, and conflicted, the need for 'mediating leadership' increases exponentially. The tools and guidelines in this groundbreaking book are immensely practical for developing the needed mind-set and skill set to transform defensive energy into creative, collaborative energy that seeks a higher, third alternativer for the good of the whole.
Keywords: Conflict management; Leadership