APA (7th ed.) Citation

GRONFELDT & Strother. (2006). Service leadership: The quest for competitive advantage. Sage Pubs..

Chicago Style (17th ed.) Citation

GRONFELDT and Strother. Service Leadership: The Quest for Competitive Advantage. London: Sage Pubs., 2006.

MLA (9th ed.) Citation

GRONFELDT and Strother. Service Leadership: The Quest for Competitive Advantage. Sage Pubs., 2006.

Warning: These citations may not always be 100% accurate.