APA (7th ed.) Citation

ROSSOTTI. (2005). Many unhappy returns: One man's quest to turn arround the most unpopular organization in America. Harvard Business School Press.

Chicago Style (17th ed.) Citation

ROSSOTTI. Many Unhappy Returns: One Man's Quest to Turn Arround the Most Unpopular Organization in America. Boston: Harvard Business School Press, 2005.

MLA (9th ed.) Citation

ROSSOTTI. Many Unhappy Returns: One Man's Quest to Turn Arround the Most Unpopular Organization in America. Harvard Business School Press, 2005.