Dealing with difficult people : how to deal with nasty customers,demanding bosses and annoying co-workers

Dealing with difficult people : how to deal with nasty customers,demanding bosses and annoying co-workers

Bibliographic Details
Main Author:	CAVA
Format:	Book
Published:	United States : Firefly Books , 2004
Subjects:	Interpersonal communications Interpersonal conflict Work > Psychological aspects

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