APA (7th ed.) Citation

MILAKOVICH. (2006). Improving service quality in the global economy: Achieving high performance in public and private sectors (2nd. ed.). Auerbach Publications.

Chicago Style (17th ed.) Citation

MILAKOVICH. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors. 2nd. ed. Boca Raton, Florida: Auerbach Publications, 2006.

MLA (9th ed.) Citation

MILAKOVICH. Improving Service Quality in the Global Economy: Achieving High Performance in Public and Private Sectors. 2nd. ed. Auerbach Publications, 2006.