The ultimate question : driving good profits and true growth

Bibliographic Details
Main Author: REICHHELD
Format: Book
Published: Boston : Harvard Business School Publishing , 2006
Subjects:
Description
Physical Description:xi,211p. ; 25cm.
Bibliography:"Finally-a book that demonstrates the connection between principled relationships and profitable growth! By shining a bright light on the distinction between good profits and bad, Fred Reichheld's The Ultimate Question will change the way we measure success."
ISBN:1591397839