Tough training topics : a presenter's survival guide - ALBRECHT (San Francisco, 2006)
Tough Training Topics covers a wide-variety of thorny issues including sexual harassment prevention, drug and alcohol policies, workplace violence prevention, hostile terminations, stress management, safety and security education, employee orientations, conflict resolution, and many more. Dr. Albrecht his winning strategies and field-tested techniques highlighting the potential pitfalls that can create problems for even the most seasoned trainers and revealing the common errors that take training off track. Discover when too much information can be bad thing, how humor in the wrong place at the wrong time can lead to more than a few upset participants, and dozens of other coping techniques. Tough Training topics is your survival guide for creating successful training sessions-no matter how difficult the topic.
Keywords: Business presentations; Employees -- Training; Public speaking; Training