EVANS. (2005). Total quality: Management, organization and strategy (4th.ed.). Ohio : Thomson/South Western.
Chicago Style (17th ed.) CitationEVANS. Total Quality: Management, Organization and Strategy. 4th.ed. Mason: Ohio : Thomson/South Western, 2005.
MLA (9th ed.) CitationEVANS. Total Quality: Management, Organization and Strategy. 4th.ed. Ohio : Thomson/South Western, 2005.
Warning: These citations may not always be 100% accurate.