The wisdom network : An 8-step process for identifying,sharing,and leveraging individual expertise : Steve Benton adn Melissa Giovagnoli - BENTON (New York : AMACOM, 2006)
Inside every enterprise is a small group of people who quietly know how to get things done. solve big problems that stump others, avoid obstacles. and anticipate emerging opportunities with amazing speed. These are the employees who alway seen able to navigate office politics and find resources where none appear to exist. Yet few companies make use of these experts, or even know who they are, even though they can be found at all levels of the organizations. The Wisdom Network introduces you to an eight step process for discovering and realizing the power of the knowledge that exists within your own organization. This book shows you how to maximise the value of employee wisdom and motivate your company's "hidden" experts to come out of the woodwork and collaborate with each other.
Keywords: Business people; Intellectual capital; Knowledge management; Organisational learning; Social network