Writing & speaking at word : a practical guide for business communication - BAILEY (Upper Saddle River : Prentice Hall, 2002)
This book is shorter than most other business communication texts, but it's full of practical advice. TThis concise, easy-to-read text focuses directly on the two most important communication skills that people in business need: writing and speaking. Its offers students and professionals practical advice that they can apply today and every day.
Keywords: Business communication; Business writing; Public speaking