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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
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| 005 |
20070202.0 |
| 008 |
070202s2006 |
| 090 |
0 |
0 |
|a D658.812
|b ASH
|
| 100 |
1 |
0 |
|a Ashara Banu Mohamed
|
| 245 |
1 |
0 |
|a CRM a business strategy in higher education institution
|c Ashara Banu Mohamed
|
| 260 |
0 |
0 |
|a United Kingdom :
|b Universiti Lancaster ,
|c Sept 2006.
|
| 300 |
|
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|a v,72p., ;
|c 29cm.
|
| 502 |
0 |
0 |
|a Thesis (Degree in Information Technology).-Universiti Lancaster, Sept 2006.
|
| 610 |
2 |
0 |
|a Universiti Lancaster
|x Dissertation
|
| 650 |
0 |
0 |
|a Customer relation
|
| 650 |
0 |
0 |
|a Customer relation
|x management
|
| 650 |
0 |
0 |
|a Knowledge management
|
| 999 |
|
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|a D000007957
|b THESIS AND DISSERTATIONS
|c REFERENCE
|e Default branch
|