DAVIS. (2003). Managing services: Using technology to create value. New York McGraw-Hill 2003.
Chicago Style (17th ed.) CitationDAVIS. Managing Services: Using Technology to Create Value. New York: New York McGraw-Hill 2003, 2003.
MLA (8th ed.) CitationDAVIS. Managing Services: Using Technology to Create Value. New York McGraw-Hill 2003, 2003.
Warning: These citations may not always be 100% accurate.