Managing services : using technology to create value
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
McGraw-Hill ,
2003
|
| Subjects: |
| Physical Description: | vii,443p. ; 26cm. |
|---|---|
| ISBN: | 0072464267 |
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
McGraw-Hill ,
2003
|
| Subjects: |
| Physical Description: | vii,443p. ; 26cm. |
|---|---|
| ISBN: | 0072464267 |