Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers

Bibliographic Details
Main Author: BRINKMAN
Format: Book
Published: New York : McGraw Hill , 2006
Subjects:

HEADQUARTERS

Holdings details from HEADQUARTERS
Call Number: 658 812 BRI
Accession Item Category Format Status Notes
B000011500 OPEN SHELF MONOGRAPH AVAILABLE