APA (7th ed.) Citation

HOOVER. (2007). Best practices:Difficult people: Working effectively with prickly bosses, coworkers, and clients. Collins.

Chicago Style (17th ed.) Citation

HOOVER. Best Practices:Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients. New Jersey: Collins, 2007.

MLA (9th ed.) Citation

HOOVER. Best Practices:Difficult People: Working Effectively with Prickly Bosses, Coworkers, and Clients. Collins, 2007.

Warning: These citations may not always be 100% accurate.