Know-how : the 8 skills that separate people who perform from those who don't - CHARAN (New York : Crown Pub, 2007)
Know-how puts to rest a lot of myths and false assumption about the job of a leader. In a commonsense, practical way, it provides eight how-tos that are the foundation of leadership. Know-how is a breakthrough book for leaders and those who aspire to a leadership job.
Keywords: Leadership; Management; Organizational change; Succession