The Think Factory : managing today's most precious resource, people - CONWAY (New Jersey : John Wiley & Sons, 2007)
Organizations excel when they empower their people to drive the business forward. By harnessing information, the lifehood of business today, people are enabled to turn data into insight, transform ideas into action, and to turn change into opportunity.This book is an essential road map to enhancing and mobilizing information work for today's corporate executives. Brimming with case studies and sample improvement plan, this groundbreaking volume presents real-world application from multiple industries and sectors such as manufacturing and healhcare, illustrating the successes to which this approach has led.
Keywords: Knowledge management; Productivity accounting; Quality assurance