Customer Service : apractical approach
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New Jersey :
Prentice Hall ,
2007
|
| Subjects: |
MARC
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| 001 | 0000023875 | ||
| 005 | 20100402.0 | ||
| 008 | 070716s2007 | ||
| 020 | 0 | 0 | |a 0131989375 |
| 090 | 0 | 0 | |a 658.812 |b HAR |
| 100 | 1 | 0 | |a HARRIS |h Elaine K |
| 245 | 1 | 0 | |a Customer Service : |b apractical approach |c Elaine K. Harris |
| 260 | 0 | 0 | |a New Jersey : |b Prentice Hall , |c 2007 |
| 300 | |a xvii,169p., ; |c 25cm. | ||
| 650 | 0 | 0 | |a Customer services |
| 999 | |a B000011980 |b MONOGRAPH |c OPEN SHELF |e Default branch | ||