Coaching, Counseling & Mentoring : how to choose & use the right technique to boost employee performance
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
New York :
AMACOM ,
2007
|
| Subjects: |
| Physical Description: | vi,230p., ; 23cm. |
|---|---|
| Bibliography: | In this book, the author presents a powerful approach filled with realistic scenarios and scripts that illustrate exactly what to say (and often what not to) to build trust. establish rapport, and get superior results. There's also plentiful new material on topics such as working with off-site employee, when and how to coach temps and part-time employees, how to draw the line between your roles as supervisor and mentor, and what to do when counseling fails. |
| ISBN: | 9780814473856 |