Coaching, Counseling & Mentoring : how to choose & use the right technique to boost employee performance

Bibliographic Details
Main Author: STONE
Format: Book
Published: New York : AMACOM , 2007
Subjects:

MARC

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100 1 0 |a STONE   |h Florence M 
245 1 0 |a Coaching, Counseling & Mentoring :   |b how to choose & use the right technique to boost employee performance   |c Florence Stone 
260 0 0 |a New York :   |b AMACOM ,   |c 2007 
300 |a vi,230p., ;   |c 23cm. 
504 0 0 |a In this book, the author presents a powerful approach filled with realistic scenarios and scripts that illustrate exactly what to say (and often what not to) to build trust. establish rapport, and get superior results. There's also plentiful new material on topics such as working with off-site employee, when and how to coach temps and part-time employees, how to draw the line between your roles as supervisor and mentor, and what to do when counseling fails. 
650 0 0 |a Employees   |x Coaching of 
650 0 0 |a Employees   |x Counseling of 
650 0 0 |a Employees   |x Training 
650 0 0 |a Mentoring in business 
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