| Bibliography: | This book offers step-by-step approach that will help you lead your employees to excellence by identifying their problems areas, developing creative and compassionate solutions, and promoting change. The author shows you how to become the kind of manager you've aspired to be by using tools like the Performance-Coaching Process, applying the Situational Leadership Model to your team members and individual employees; and tailoring the amount of direction and support you give your people to their specific talents and needs. |
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