MICHELLI. (2007). The Starbucks Experience: 5 principles for turning ordinary into extraordinary. McGraw Hill.
Chicago Style (17th ed.) CitationMICHELLI. The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary. New York: McGraw Hill, 2007.
MLA (9th ed.) CitationMICHELLI. The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary. McGraw Hill, 2007.
Warning: These citations may not always be 100% accurate.