The managerial moment of truth : the enssential stop in helping people improve performance - BODAKEN; Fritz Robert (New York : Free Press, 2006)
This book is for anyone who manage. The author provide a simple and elegant model for truth telling that will, if practiced and followed, improve the performance of your team. Yet this is not a technique for performance improvement. It has everything to do with how to develop, engage, and retain the talent of your team.
Keywords: Performance -- Management; Personnel management