Managing government employees : how to motivate your people,deal with difficult issues and achieve tangible result - LIFF (New York : Amacom, 2007)
This book offers strategies and tactics that will show you how to obtain both productivity and loyalty from your team. You will learn how to provide clear training, guidance, and direction; hold people accountable for the quality of their work; reward top performers; and deal with a variety of difficult issues in a fair, direct, and timely manner.
Keywords: Civil service -- Personnel management