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| LEADER |
00000cam a2200000 7i4500 |
| 001 |
0000024409 |
| 005 |
20071207.0 |
| 008 |
071002s2007 |
| 020 |
0 |
0 |
|a 9780814474549
|
| 040 |
|
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|a JPA
|
| 082 |
|
|
|a 658.812
|
| 090 |
0 |
0 |
|a 658.812
|b EVE
|
| 100 |
1 |
0 |
|a EVENSON
|h Rence
|
| 245 |
1 |
2 |
|a Award winning customer service :
|b 101 ways to guarantee great performance
|c Rence Evenson
|
| 260 |
0 |
0 |
|a New York :
|b Amacom ,
|c 2007
|
| 300 |
|
|
|a xvii.232p., ;
|c 22cm.
|
| 650 |
0 |
0 |
|a Customer relation
|
| 650 |
0 |
0 |
|a Customer service
|
| 650 |
0 |
0 |
|a Employees
|x Training
|
| 999 |
|
|
|a B000012222
|b MONOGRAPH
|c OPEN SHELF
|e Default branch
|