MULDER & Yaar. (2007). The user is always right: A practical guide to creating and using personas for the web. New Rider.
Chicago Style (17th ed.) CitationMULDER and Yaar. The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web. Berkeley: New Rider, 2007.
MLA (9th ed.) CitationMULDER and Yaar. The User Is Always Right: A Practical Guide to Creating and Using Personas for the Web. New Rider, 2007.
Warning: These citations may not always be 100% accurate.