Coaching for commitment : achieving superior performance from individuals and teams - COE; Kinlaw; Kinlaw; Zehnder (San Francisco : John Wiler & Sons, 2008)
This book is about coaching and is based on a combined total of over forty years of coaching experience, researching and writing about coaching, and teaching the value and skill of coaching to others.It describes coaching as a strategy for improving performance that has special utility in today's climate of intense competitiveness for total customer satisfaction, continuous improvement, and the drive to deliver products and services 100 percent perfect 100 percent of the time.
Keywords: Employees motivation; Employees -- Coaching of; Employees -- Training of; Personnel management