APA (7th ed.) Citation

KAZANJIAN & Kazanjian. (2007). Exceeding customer expectation: What enterprise,Amerixa's #1 car rental company,can teach you about creating lifetime customers. Currency.

Chicago Style (17th ed.) Citation

KAZANJIAN and Kazanjian. Exceeding Customer Expectation: What Enterprise,Amerixa's #1 Car Rental Company,can Teach You About Creating Lifetime Customers. New York: Currency, 2007.

MLA (9th ed.) Citation

KAZANJIAN and Kazanjian. Exceeding Customer Expectation: What Enterprise,Amerixa's #1 Car Rental Company,can Teach You About Creating Lifetime Customers. Currency, 2007.

Warning: These citations may not always be 100% accurate.