The fine art of the big talk : how to win clients,deliver great presentations,and solve conflicts at work - FINE (New York : Hyperion Books, 2008)
The most essential communication skill today is engaging others in conversations that create relationship and achieve results. The fine art of the big talk provides us with all the techniques and tactics we need to win over the people we live with and work alongside. I can't recommend this book enough. It's a must-have.
Keywords: Business; Business commuication; Communication; Oral communication