From difficult to disturbed : understanding and managing dysfunctional employees - MIL (New York : AMACOM, 2008)
Thoughtfully and purposefully written, this book offers us a down-to-earth guide to dealing effectively with problematic coworkers and bosses in any work setting. The author descriptive anaylses of personality styles are easily illuminated via an uncanny ability to translate complicated psychological jargon into everyday language. This is a must-read book for the general public, personnel and human relations departments, school systems, business, and psychology undergraduate and graduate schools within universities. Managers will want to keep a copy handy to use as a reference guide in their daily dealings with the people with whom they work.
Keywords: Personnel management; Problem employees; Supervision of employees