What to say to a porcupine : 20 humorous tales that get to the heart of Great Customer Service

What to say to a porcupine : 20 humorous tales that get to the heart of Great Customer Service

Bibliographic Details
Main Author:	GAL
Format:	Book
Published:	New York : AMACOM , 2008
Subjects:	Customer relations-Humor Customer services-Humor Customer services-Management-Humor

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