Process Design : making it work, a practical guide to what to do when and how for facilitators, consultants, managers, and coaches - STR; Tomlinson, Paul (San Francisco : Jossey-Bass, 2008)
This book helps process consultants, managers, facilitators, coaches, organizational development consultants- and anyone else who works with groups- to set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this step-by-step resource is an invaluable and when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes.
Keywords: Group facilitation; Planning